Great to have you on board!
Thanks for purchasing your Racketware sensor. Follow the instructions below to get started.
Then attach your sensor to your racket...
Remove the existing grip from your racket. If you play a lot this step will be familiar to you. Just undo the sticky tape that holds the grip on at the end nearest the head, then remove the grip by unwinding it from the racket handle. You may need to remove any sticky residue left behind.
Attach sensor dock
Attach the sensor's dock to the end of your racket. There are three wings on the dock that should grip the stem of the racket handle ideally just below the plastic cap that sits on the end. Leave the elastic band that came with the dock on whilst you do this! It will make it a lot easier to tape the dock onto the handle as it holds the wings nicely in place. Make sure the dock sits flush and tight onto the end cap.
Secure the wings of the dock with the sticky tape provided. Make sure they are taped down securely or the sensor could come loose in play.
Apply the new grip. Follow the manufacturers instructions to apply a grip of your choice, or use the one we have supplied with the sensor. Simply wind the new grip on starting at the sensor end. Keep the grip fairly tight as it also helps to keep the sensor in place securely. Use the sticky tape that comes with the grip to secure it at the stem end when complete. Excess grip may be cut off if not required.
Slide the sensor into the dock until it clicks into place.
You must activate and charge your sensor before it can be used. Plug the USB cable in to power up the sensor. While the red LED is on, the battery is charging. While the blue LED is on, Bluetooth is enabled and you can bond your sensor to the app.
When you start playing and the sensor will turn on automatically. The blue LED will flash slowly while it is recording.
When you stop playing and the sensor will turn off automatically after a few minutes. You can sync your data while the blue light is still flashing before the sensor turns off.
If you want to remove the sensor, press the small tongue down, twist the sensor upwards, and slide from the dock.
Set up the App
Run the app and it will guide you through the process. You will need to set up your profile, and then the app will bond with your sensor to keep all your data secure.
If you want to look at your swing, get on court and use the Live Mode to see the details.
If you want to see match analysis, just play your match and sync you data for all the stats.
If you have questions visit our Frequently Asked Questions (FAQ) page.
You can find out more about the metrics we show you here.
Details of the app are here.